27north San Jose reviews

1537731083

Rutherford Ernest

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Rutherford, we are disheartened that your experience at 27 North has been unsatisfactory. My name is Candice and I am the Leasing Manager at 27 North. We take your comments very seriously and would like to meet with you in person to walk through each of your concerns. Please call me at your earliest convenience at (408) 512-2284 or via email at [email protected] so that we can schedule our meeting and make progress with your concerns. Thank you! Sincerely, Candice Woodward Leasing Manager [email protected]

1538596282

1

Don't get fooled by the website boasting about lavish amenities. I've been living here for the better part of 2 years and out of those 2 years I've had several week where we didn't have hot water. Live here if you have a bunch of money to spare and you don't have a problem going to work or school without taking a shower.

1627937585

Carter Gale

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Carter Gale, we want to provide the best customer experience for our residents and guests, and its clear that this time we fell short. We are so sorry for that and would personally love to connect with you to discuss your concerns. We will reach out to you in an effort to connect and discuss the reassignment option available to you. You can also connect with us at your convenience via phone or email so we can talk through any outstanding details. Thanks! - 27 North Team, (408) 550-7828 | [email protected].

1592433023

1

All the modern amenities and anything else they promote are a facade. I've lived here two years and they continue to prove that they do not care at all unless it improves how much money they make. Not to mention that they offer no help, assistance, or ability to cancel future leases.

1519789218

Hunter Hsieh

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Hi Hunter, Thank you so much for your positive comments about 27 North! Please contact us at (408) 550-7828 or [email protected] should you ever need anything. Best, Ellen Peck Property Manager

1519840429

5

Although it is a really expensive place to live, the infrastructure, maintenance, staff, and courtesy officer are all amazing. They are always more than happy to help with residents' any related problems.

1579120916

Evelyn Perez

google

Evelyn Perez, Thank you for sharing this experience with us! It makes me happy to hear that our Leasing Consultant, Julise created a moment that stood out for you as exceptional service. We are always here to help so please never hesitate to reach out! - Have a great day! - Your 27 North Team, (408) 550-7828 | [email protected]

1579454782

5

I had a great tour and would love to lease here for the upcoming fall 2020 semester! 27th North has so many great amenities and amazing customer service from Julise at the front desk!

1563548584

Helena Almazar

google

Helena Almazar, We want all of our residents to enjoy living at 27 North and we are so disappointed to hear that you are experiencing these issues. Lets schedule some time to talk about your concerns so we can help . You can reach us directly at [email protected] or via phone at (408) 550-7828. We look forward to connecting soon! - Thanks! Your 27 North Team.

1563895471

1

They literally never pick up your trash even tho you have to pay for it every month. I hurt my back and I put my stuff outside for trash valet and I know it is not over 25lbs and they picked up everyone elses except mines so now I have to break my back some more and put it in the dumpsters. This place is not worth the time. I